Smart Metering Technologies

Self-Help Engagement Tools (engagement tools) educate utility consumers about their water and energy use with a level of analysis suited to the customers’ needs and abilities. These engagement tools come in various forms comprising of online universal audit tools (UAT) and portals, home energy reports (HER), feedback postcards, smart metering technologies (SMT), home displays, leaflets, bill inserts and mail-in surveys.

13. Self help & Smart Metering


Electric Benefit

  • Agricultural

  • Industrial

  • Commercial

  • Residential

  • Energy Efficiency

    (Reduces kWh)

Water Benefits

  • Reduces Water Use

Technology Readiness

  • Commercially Available

How Does It Work

  • one@2x

    Smart metering technology (SMT) is paired with end-use analysis to provide more detailed information on household consumption.

  • two@2x

    SMTs can be combined with other communication channels, strategies and tactics such as HER, UAT or HWU to increase water and energy efficiency and conservation efforts.

  • three@2x

    UAT provides suggestions for saving both energy and money based on responses to an online survey regarding household appliances, occupancy, and other dwelling characteristics

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